Shipping policy
Shipping Policy for Artifex Fabricatum
At Artifex Fabricatum, we strive to provide a seamless and reliable shipping experience for all your fantasy miniatures and terrain needs. Please review our shipping policy below.
Processing Times:
- Ready-to-Ship Items: Orders for in-stock items are processed and dispatched within 1-2 business days.
- Made-to-Order Items: Processing times for made-to-order miniatures and terrain may take up to 5 business days. We take care to ensure that every piece meets our high-quality standards before shipping.
Delivery Times:
- UK: 3-5 business days once dispatched.
- Europe: 5-10 business days depending on location.
- International: 10-20 business days depending on location and customs processing.
Delivery times may vary due to factors such as location and unforeseen carrier delays.
Shipping Costs:
- UK: Free shipping on all orders.
- Europe and International: £7 shipping fee on all orders
Tracking Your Order:
- Once your order has been shipped, you will receive tracking information via email to monitor your package’s progress.
Shipping Destinations:
- We ship to the UK, Europe, and internationally. International customers are responsible for any customs duties or taxes that may apply.
Additional Information:
- Please ensure that your shipping address is correct at checkout. We cannot be responsible for packages lost or delayed due to incorrect or incomplete addresses.
- If you experience any issues with your delivery, please contact us via the Contact page on our Shopify site.
Thank you for choosing Artifex Fabricatum! We are committed to making your shopping experience as smooth and enjoyable as possible.