FAQ

The number in a product name (e.g. 32mm, 75mm) is the approximate height of the miniature from feet to eyeline, a standard tabletop wargaming convention. You can also filter the shop by scale directly.

Everything is supplied unpainted and unassembled, cast in resin, ready to clean up, build and paint yourself. A display base is included with almost every product — the main exception is larger vehicles, which don't come with one. Check the individual product description if you want to confirm.

Ready-to-ship items are dispatched within 1–2 business days. Most of our range is made to order, which can take up to 5 business days to process before it ships. After dispatch, delivery is typically 3–5 days in the UK, 5–10 days in Europe, and 10–20 days internationally.

Ready-stock items can be returned within 30 days, unpainted and unassembled. Because made-to-order pieces are cast specifically for your order, they can't be returned unless faulty or damaged — see our full refund policy for details.

Yes — shipping is free within the UK, with a flat £7 fee for Europe and the rest of the world. International customers are responsible for any customs duties or import taxes their country applies.

Our miniatures are proxy-compatible with popular tabletop wargames at standard scales — they aren't official licensed products of any game publisher. If you're unsure whether a specific model will suit your army, ask us before ordering.

Email us directly at adam@artifexfabricatum.co.uk or use our contact form — we usually reply within 1–2 business days.